Record Display for the EPA National Library Catalog

RECORD NUMBER: 33 OF 51

OLS Field Name OLS Field Data
Main Title Hearing the voice of the customer : customer feedback and customer satisfaction measurement guidelines.
CORP Author United States. Environmental Protection Agency.
Publisher U.S. Environmental Protection Agency, Office of Policy,
Year Published 1998
Report Number OP-233-B-98-003; OP-235-B-98-003; EPA OP-235-B-98-003; EPA 235-B-98-003
OCLC Number 52377471
Subjects Customer services.
Additional Subjects United States.--Environmental Protection Agency--Customer services.
Internet Access
Description Access URL
https://nepis.epa.gov/Exe/ZyPDF.cgi?Dockey=20011GQX.PDF
Holdings
Library Call Number Additional Info Location Last
Modified
Checkout
Status
EJBD ARCHIVE EPA 233-B-98-003 Headquarters Library/Washington,DC 04/25/2011
EJED  EPA 235/B-98-003 OCSPP Chemical Library/Washington,DC 11/04/2005
Collation 1 volume ; 28 cm
Notes
EPA number on report reads OP-233-B-98-003, it should read EPA-233-B-98-003. "November 1998."