Record Display for the EPA National Library Catalog
RECORD NUMBER: 4 OF 4
|OLS Field Name||OLS Field Data|
|Main Title||You'd better have a hose if you want to put out the fire : the complete guide to crisis and risk communications : professional tips, tactics, dos, don'ts and case histories /|
|Author||Henry, Rene A.|
|Subjects||Crisis management. ; Risk management. ; Emergency management. ; Emergency communication systems. ; Communication in management. ; Corporations--Public relations.|
|Collation||xii, 306 p. ; 23 cm.|
Includes bibliographical references and index.
Crisis--it can strike anytime, anyplace, anywhere -- The best insurance--be prepared -- Managing the crisis -- Who said "Silence is golden"? -- You can fight back and win -- Even the government makes mistakes -- The Aggie pigs and President Bush -- Natural disasters--don't argue with Mother Nature -- Do the right thing--take responsibility and win public support -- What death means to healthcare -- Foul! Is this any way to play the game? -- Institutional arrogance in the ivory tower -- Dealing with violence in the workplace -- Profit by being green -- Closing the book--after an incident.