Record Display for the EPA National Library Catalog

RECORD NUMBER: 23 OF 23

OLS Field Name OLS Field Data
Main Title World-class customer service : you make a difference! : 7 steps to service they'll remember /
Author Ball, James R.
Other Authors
Author Title of a Work
Kuchta, Jennifer A.
Publisher Goals Institute,
Year Published 2008
OCLC Number 213070500
ISBN 1887570101 :; 9781887570107 :
Subjects Customer services--United States. ; Consumer satisfaction--United States.
Holdings
Library Call Number Additional Info Location Last
Modified
Checkout
Status
EKAM  HF541. 5 2008 Region 4 Library/Atlanta,GA 07/27/2009
Edition Rev. and updated.
Collation viii, 72 p. ; 19 cm.