Record Display for the EPA National Library Catalog

RECORD NUMBER: 15 OF 23

OLS Field Name OLS Field Data
Main Title Optimizing the water utility customer contact center /
Author Olstein, Myron.
Other Authors
Author Title of a Work
Markus, Edward
Lin, Shan
Day, Charles
Schlenger, Donald
Lloyd, William
Publisher Water Research Foundation,
Year Published 2010
OCLC Number 694412665
ISBN 9781605731094; 1605731099
Subjects Water utilities--United States. ; Consumer satisfaction--United States.
Holdings
Library Call Number Additional Info Location Last
Modified
Checkout
Status
ELBM  HD4461.O47 2010 AWBERC Library/Cincinnati,OH 01/03/2011
Collation xx, 167 p. : ill. ; 28 cm.
Notes
"Subject area: management and customer relations"--Cover. Includes bibliographical references (p. 163-164).