Record Display for the EPA National Library Catalog

RECORD NUMBER: 13 OF 23

OLS Field Name OLS Field Data
Main Title Measuring customer satisfaction
Author Gerson, Richard F.
Publisher Crisp Publications,
Year Published 1993
OCLC Number 27859528
ISBN 1560521783
Subjects Consumer satisfaction ; Customer services--Evaluation
Holdings
Library Call Number Additional Info Location Last
Modified
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Status
EJDM  HRD HF5415.5.G46 1993 Env Science Center Library/Ft Meade,MD 05/10/1996
Collation ix, 112 p. : ill. ; 26 cm.