Record Display for the EPA National Library Catalog

RECORD NUMBER: 29 OF 78

OLS Field Name OLS Field Data
Main Title How to say it /
Publisher [Bureau of Business Practice] Kantola Productions [distributor],
Year Published 2002
OCLC Number 61242074
Subjects Communication in management. ; Communication in organizations.
Holdings
Library Call Number Additional Info Location Last
Modified
Checkout
Status
EKAM  HD30.3.H69 2002 Region 4 Library/Atlanta,GA 09/12/2011
Collation 1 videodisc (18 min.) : sound, color ; 4 3/4 in.
Notes
Originally produced c1992. Title and description from screen menu.
Contents Notes
Introduction -- Think before you speak -- Identify your audience -- Plan your approach -- Say it simply -- Review. "The words that you use convey your strength and credibility. They motivate, instruct, persuade--they change behavior. Getting these results requires effort and awareness, but anyone can learn more effective communication skills. Learn four essential TIPS that apply in every business situation, whether face-to-face, in writing, or over the telephone: T-think before you speak, I-identify your audience, P-Plan your approach, S-Say it simply."--Container.