Record Display for the EPA National Library Catalog
RECORD NUMBER: 29 OF 78
|OLS Field Name||OLS Field Data|
|Main Title||How to say it /|
|Publisher||[Bureau of Business Practice] Kantola Productions [distributor],|
|Subjects||Communication in management. ; Communication in organizations.|
|Collation||1 videodisc (18 min.) : sound, color ; 4 3/4 in.|
Originally produced c1992. Title and description from screen menu.
Introduction -- Think before you speak -- Identify your audience -- Plan your approach -- Say it simply -- Review. "The words that you use convey your strength and credibility. They motivate, instruct, persuade--they change behavior. Getting these results requires effort and awareness, but anyone can learn more effective communication skills. Learn four essential TIPS that apply in every business situation, whether face-to-face, in writing, or over the telephone: T-think before you speak, I-identify your audience, P-Plan your approach, S-Say it simply."--Container.