Main Title |
How the way we talk can change the way we work : seven languages for transformation / |
Author |
Kegan, Robert.
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Other Authors |
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Publisher |
Jossey-Bass, |
Year Published |
2001 |
OCLC Number |
44972130 |
ISBN |
0787955353; 9780787955359; 078796378X; 9780787963781 |
Subjects |
Change (Psychology) ;
Organisatieverandering ;
Veranderingsprocessen ;
Psychologische aspecten ;
Communicatie ;
Handlung ;
Kommunikationsstrategie ;
Adaptation, Psychological ;
Communication in management ;
Business communication
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Internet Access |
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Holdings |
Library |
Call Number |
Additional Info |
Location |
Last Modified |
Checkout Status |
EIAM |
BF637.C4K44 2000 |
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Region 2 Library/New York,NY |
03/04/2005 |
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Edition |
1st ed. |
Collation |
ix, 241 pages : illustrations ; 23 cm |
Notes |
Includes bibliographical references (pages 185-186) and index. |
Contents Notes |
The internal languages: building the new machine. From the language of complaint to the language of commitment -- From the language of blame to the language of personal responsibility -- From the language of New Year's resolutions to the language of competing commitments: diagnosing the immunity to change -- From the language of big assumptions that hold us to the language of assumptions we hold: disturbing the immunity to change -- The social languages: maintaining and upgrading the machine. From the language of prizes and praising to the language of ongoing regard -- From the language of rules and policies to the language of public agreement -- From the language of constructive criticism to the language of deconstructive criticism -- Carrying on the work. Running the internal languages -- Running the social languages -- Epilogue: Toward the transformation highway: transcending the limits of the information age. Using a mix of organizational analysis, worksheets and sample dialogues, this volume provides forms of language and thinking which ensure broad and long-lasting organizational transformation. |