Record Display for the EPA National Library Catalog
RECORD NUMBER: 3 OF 34Main Title | Coaching, counseling & mentoring : how to choose & use the right technique to boost employee performance / | |||||||||||
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Author | Stone, Florence M. | |||||||||||
Publisher | American Management Association, | |||||||||||
Year Published | 2007 | |||||||||||
OCLC Number | 70864422 | |||||||||||
ISBN | 0814473857 9780814473856 | |||||||||||
Subjects | Mentoring in business ; Employees--Coaching of ; Employees--Counseling of ; Employees--Training of | |||||||||||
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Edition | 2nd ed. | |||||||||||
Collation | vi, 230 p. ; 24 cm. | |||||||||||
Notes | Includes index. |
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Contents Notes | Introduction : three ways to develop high-performance employees -- Your role as a coach -- Coaching as an ongoing responsibility -- Let's talk : "should I say that?" -- Coaching traps and problems -- Why counsel troublesome people? -- How to turn around problem employees and employees with problems -- Let's talk : specific counseling sessions -- Counseling dilemmas : traps and pitfalls to avoid -- What mentoring can do to help high achievers- and you -- Mentor as a role model, broker, advocate, and career counselor -- Let's talk : face-to-face and e-conversations -- Mentoring traps to avoid -- Epilogue : your role as a leader. |