Record Display for the EPA National Library Catalog
RECORD NUMBER: 18 OF 65Main Title | E-Writing : 21st-century tools for effective communication / | |||||||||||
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Author | Booher, Dianna Daniels. | |||||||||||
Publisher | Pocket Books, | |||||||||||
Year Published | 2001 | |||||||||||
OCLC Number | 45247293 | |||||||||||
ISBN | 0743412583 | |||||||||||
Subjects | Electronic mail messages--Handbooks, manuals, etc ; Electronic mail systems--Handbooks, manuals, etc ; Business writing--Handbooks, manuals, etc ; Business communication--Handbooks, manuals, etc | |||||||||||
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Collation | xi, 387 p. : ill. ; 21 cm. | |||||||||||
Notes | Includes bibliographical references (p. 361-362) and index. |
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Contents Notes | Select the right medium to communicate -- Follow the rules of e-mail etiquette to create the proper image -- Compose clear, to-the-point messages -- Aim to get attention for your own e-mail -- Manage high-volume e-mail effectively -- Become savvy about e-mail mechanics -- Make sure you're legal -- Counterproductive communication habits -- Consider your audience for the proper approach -- Anticipate special reader reactions -- Outline your message functionally -- Develop your first draft quickly -- Edit for content and layout -- Edit for grammar -- Edit for clarity -- Edit for conciseness -- Edit for style -- Guidelines for document variations on the MADE format -- Meeting minutes -- Service and inspection reports -- Procedures -- Format technical reports -- Proposals -- Websites. |