Record Display for the EPA National Library Catalog
RECORD NUMBER: 1 OF 1Main Title | Quality inspired management : the key to sustainability / | |||||||||||
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Author | Aikens, C. Harold. | |||||||||||
Publisher | Prentice Hall, | |||||||||||
Year Published | 2011 | |||||||||||
OCLC Number | 457156136 | |||||||||||
ISBN | 9780131197565 (alk. paper); 0131197568 (alk. paper) | |||||||||||
Subjects | Total quality management ; Sustainable development | |||||||||||
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Collation | xxiii, 623 p. : ill. ; 29 cm. | |||||||||||
Notes | Includes bibliographical references and index. |
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Contents Notes | 1. Quality Overview -- 2. Quality as a Strategic Imperative in the Information Age -- 3. People - the Most Valuable Asset -- 4. Specifications and Production Implications -- 5. Quality of Design -- 6. System Maintenance and Reliability -- 7. Understanding Process Behavior - Problem-Solving Toolkit -- 8. Statistical Process Control by Variables -- 9. Issues Relevant to Statistical Process Control by Variables -- 10. Statistical Process Control by Attributes -- 11. Process Improvement in lean Production Environments -- 12. Control of Process in Service industries -- 13. Using ANOVA and DOE to Determine What Makes a Process Tick -- 14. Continuous Improvement: Pursuit of Six Sigma Quality. |