Includes index.

Introduction -- How to obtain data -- Pareto analysis -- Cause-and-effect diagrams -- Histograms -- Scatter diagrams -- Control charts -- Additivity of variances -- Introduction to statistical inference -- The QC story. The essays in this book are written not by statisticians, but by people directly involved in the forefront of company-wide quality control training and supervision. The authors' particular perspectives allow them to more easily transmit their knowledge to the novice. In doing this, they use many actual examples of practical problems to aid in better understanding. Even the beginner will find this book easy to use and understand.-- from back cover.