Record Display for the EPA National Library Catalog

RECORD NUMBER: 1 OF 3

OLS Field Name OLS Field Data
Main Title Customer satisfaction: best practices for a continually improving customer responsive organization
Author Olstein, Myron.
Publisher AWWA Research Foundation : American Water Works Association,
Year Published 2001
OCLC Number 47965109
ISBN 1583211497
Subjects Water utilities--United States--Case studies ; Consumer satisfaction--United States--Case studies
Holdings
Library Call Number Additional Info Location Last
Modified
Checkout
Status
ELBM  HD4461.O46 2001 AWBERC Library/Cincinnati,OH 11/02/2001
ENAM  HD4461O46 2001 Region 7 IRC Library/Kansas City,KS 11/16/2001
Collation p. cm.
Notes
Includes bibliographical references (p. ).