Includes bibliographical references (pages 331-341).

1. Introduction -- 2. Review of North American and international leakage management techniques -- 3. Present analytical methods and tools -- 4. Leak detection equipment, techniques, and recent developments -- 5. Leakage management technologies found feasible for North America and their trial in level 2 utilities -- 6. Developing an optimal leakage management strategy -- Appendix A. Participating utility information -- Appendix B. Literature review -- Appendix C. UK water utilities customer side leakage repair policies -- Appendix D. North American case studies -- Appendix E. Detailed ELL analysis -- Full alphabetical list of water loss management definitions -- Bibliography -- References.