Record Display for the EPA National Library Catalog
RECORD NUMBER: 90 OF 97| Main Title | Total quality in research and development | |||||||||||
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| Author | McLaughlin, Gregory C. | |||||||||||
| Publisher | St. Lucie Press, | |||||||||||
| Year Published | 1995 | |||||||||||
| OCLC Number | 32908488 | |||||||||||
| ISBN | 1884015026 | |||||||||||
| Subjects | Research ; Total quality management | |||||||||||
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| Collation | xv, 256 p. : ill. ; 24 cm. | |||||||||||
| Notes | Includes glossary. Includes bibliographical references and index. |
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| Contents Notes | Total quality in R&D -- Overview of total quality -- Present R&D paradigm -- Present R&D systems -- Beginning the systematic improvement process -- Planning and diagnosing -- QFD: a tool for managing customer satisfaction -- ISO 9000 in R&D: a view to the future -- Case study: total quality at Corning's RD&E. |