| Main Title |
Customer-focused business and technical writing : workshop manual / |
| Publisher |
Shipley Associates, |
| Year Published |
2010 |
| OCLC Number |
826024310 |
| Subjects |
Commercial correspondence ;
Business report writing ;
Technical writing
|
| Holdings |
| Library |
Call Number |
Additional Info |
Location |
Last
Modified |
Checkout
Status |
| ELBM |
HF5721.S35 2010 |
|
AWBERC Library/Cincinnati,OH |
10/31/2017 |
| EOAM |
HF5721.S35 2010 |
|
Region 8 Technical Library/Denver,CO |
07/22/2013 |
|
| Edition |
Version 1.5. |
| Collation |
vi, 120 pages : illustrations ; 28 cm |
| Contents Notes |
Introduction -- Understanding reader/customers -- The writing process -- Brainstorming -- Planning stage -- Organizing stage -- Writing stage -- Revising stage -- Document formatting -- Email and voicemail -- Managing writing projects -- Appendix, answer keys. |
