| Main Title |
Managing assertively : how to improve your people skills / |
| Author |
Burley-Allen, Madelyn,
|
| Publisher |
Wiley, |
| Year Published |
1995 |
| OCLC Number |
31132685 |
| ISBN |
0471039713 (alk. paper); 9780471039716 (alk. paper) |
| Subjects |
Supervision of employees ;
Assertiveness (Psychology) ;
Management development
|
| Internet Access |
|
| Holdings |
| Library |
Call Number |
Additional Info |
Location |
Last
Modified |
Checkout
Status |
| ELBM |
HF5549.B89 1995 |
|
AWBERC Library/Cincinnati,OH |
04/25/2011 |
|
| Edition |
2nd ed. |
| Collation |
xi, 224 p. : ill. ; 24 cm. |
| Notes |
Includes bibliographical references (p. 219-220) and index. |
| Contents Notes |
The Gateway to Effectiveness -- Building Blocks to Managing Assertively -- Supervisory Styles: Assertive--Aggressive--Passive -- Unblocking Your Assertiveness to Build Your Self-Esteem -- Listening -- Taking Risks -- Constructive Feedback: Criticism -- Saying No -- Handling Criticism -- Giving and Receiving -- Positive Feedback -- Payoffs for Success. |
