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OLS Field Name OLS Field Data
Main Title Firing on all cylinders : the service/quality system for high-powered corporate performance /
Author Clemmer, Jim,
Other Authors
Author Title of a Work
Sheehy, Barry.
Publisher Macmillan of Canada,
Year Published 1990
OCLC Number 21045535
ISBN 0771599676; 9780771599675
Subjects Customer service--Management. ; Quality of products--Management. ; Success in business. ; Total quality management. ; Customer services--Management. ; Service a la clientele--Gestion ; Qualite des produits--Gestion ; Succes dans les affaires
Holdings
Library Call Number Additional Info Location Last
Modified
Checkout
Status
EHAM  HF5386 C54 Region 1 Library/Boston,MA 09/02/1994
Collation ix, 292 p. : ill. ; 24 cm.
Notes
Includes bibliographical references and index.