Record Display for the EPA National Library Catalog
RECORD NUMBER: 7 OF 8Main Title | Valuating information intangibles : measuring the bottom line contribution of librarians and information professionals / | |||||||||||||||||||||
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Author | Portugal, Franklin H. | |||||||||||||||||||||
Publisher | Special Libraries Association, | |||||||||||||||||||||
Year Published | 2000 | |||||||||||||||||||||
OCLC Number | 44424087 | |||||||||||||||||||||
ISBN | 0871115123 | |||||||||||||||||||||
Subjects | Information services--Evaluation ; Special libraries--Evaluation | |||||||||||||||||||||
Holdings |
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Collation | xix, 149 p. ; 23 cm. | |||||||||||||||||||||
Notes | Includes bibliographical references (p. 81-84). |
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Contents Notes | Introduction -- Return on investment and cost benefit analysis -- Knowledge value-added -- Intranet team forums -- Intellectual capital valuations -- The magic number -- Conclusions -- References -- Glossary of terms -- Appn. A. Organizations interviewed -- Appn. B. Return-on-investment calculation -- Appn. C. Intellectual capital valuation metric set -- Appn. D. Employee satisfaction questionnaire -- Appn. E. Personal empowerment assessment. |