Record Display for the EPA National Library Catalog


OLS Field Name OLS Field Data
Main Title Active listening : improve your ability to listen and lead /
Author Hoppe, Michael H.
Publisher Center for Creative Leadership,
Year Published 2006
OCLC Number 104899983
ISBN 1882197941; 9781882197941
Subjects Listening. ; Communication in management. ; Relations humaines. ; Gestion du personnel. ; Aspects psychologiques.
Library Call Number Additional Info Location Last
ELCM HR HD30.3.H667 2006 NVFEL Library/Ann Arbor, MI 10/20/2014
Collation 32 p. ; 23 cm.
At head of title on cover: For the practicing manager. "CCL no. 430"--T.p. verso. Includes bibliographical references.
Contents Notes
Listening and Leadership -- The Active Listening Skill Set -- Barriers to Active Listening -- How to Improve Your Listening Skills -- Leading with Active Listening -- Suggested Readings -- Background -- Key Point Summary. "Listening well is an essential component of good leadership. You can become a more effective listener and leader by learning the skills of active listening. Working relationships become more solid, based on trust, respect, and honesty. Active listening is not an optional component of leadership; it is not a nicety to be used to make others feel good. It is, in fact, a critical component of the tasks facing today's leaders."--BOOK JACKET.