Record Display for the EPA National Library Catalog
RECORD NUMBER: 2 OF 2| Main Title | Office of Pesticide Programs Report on Customer Satisfaction with Program Services. Targeting OPP Customer Service Improvements. | |||||||||||||||||||||
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| CORP Author | Environmental Protection Agency, Washington, DC. Office of Pesticide Programs. | |||||||||||||||||||||
| Publisher | U.S. Environmental Protection Agency, Office of Pesticide Programs, | |||||||||||||||||||||
| Year Published | 1995 | |||||||||||||||||||||
| Report Number | EPA-730-R-95-001 | |||||||||||||||||||||
| Stock Number | PB96-131735 | |||||||||||||||||||||
| OCLC Number | 34647169 | |||||||||||||||||||||
| Additional Subjects | United States--Environmental Protection Agency--Office of Pesticide Programs--Customer services ; US EPA ; Customer service ; Surveys ; Information dissemination ; Technical assistance ; Program management ; Intergovernmental relationships ; Federal government ; State government ; Telecommunications ; Performance evaluation ; Attitudes(Psychology) ; Perception ; Recommendations ; Office of Pesticide Programs ; Regional government | |||||||||||||||||||||
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| Collation | {42 p.} : ill. ; 28 cm. | |||||||||||||||||||||
| Abstract | OPP conducted three customer surveys that were designed to encompass the diverse spectrum of customers who are affected by and interested in pesticide regulatory and implementation issues (e.g., pesticide industry, States, environmental groups, farmers and other user groups, other government entities, congressional staff, the public, etc.). The results of a preliminary 'pilot survey', conducted in mid 1994, were used in the development of the final survey instruments. |
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| Notes | Cover title. "September 1995." "PB96-131735." |