Record Display for the EPA National Library Catalog
RECORD NUMBER: 17 OF 18| Main Title | The quality revolution. | |||||||||||
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| Publisher | MTI Film & Video, | |||||||||||
| Year Published | 1989 | |||||||||||
| OCLC Number | 20751969 | |||||||||||
| Subjects | Product management ; Quality control ; Quality of products | |||||||||||
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| Collation | 1 videocassette (39 min.) : sound, color ; 1/2 in. + 1 participant's workbook | |||||||||||
| Notes | VHS. |
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| Contents Notes | Collin Siedor introduces how Ford Motor Company, Eastman Kodak Copier Division, and Globe Metalurigical, Inc. work on their quality problems. Focuses on eliminating plant supervisors and quality control inspectors, and giving responsibility to the workers. The U.S. industry can make a comeback, but only if managers realize that the most important people for every company are the customer and the people who make the product. |