Record Display for the EPA National Library Catalog

RECORD NUMBER: 12 OF 12

Main Title What is total quality control? The Japanese way /
Author Ishikawa, Kaoru,
Publisher Prentice-Hall,
Year Published 1985
OCLC Number 11467749
ISBN 0139524339; 9780139524332; 013952441X; 9780139524417
Subjects Quality control--Japan. ; Qualité--Contrãole--Japon.
Holdings
Library Call Number Additional Info Location Last
Modified
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Status
EHAM  TS156 I8313 Region 1 Library/Boston,MA 09/27/2017
Collation xiv, 215 pages : illustrations ; 24 cm
Notes
Translation of: TQC to wa nani ka, Nihon-teki hinshitsu kanri. Includes index.
Contents Notes
Describes the Japanese approach to quality control, explains how quality circles work, and discusses applications in subcontracting and marketing. My encounter with quality control -- Characteristics of Japanese quality control -- The essence of quality control -- Quality assurance -- Total quality control -- TQC is a thought revolution in management -- Do's and don'ts for top and middle management -- QC circle activities -- Quality control for subcontracting and purchasing -- Quality control in marketing: distribution and service industries -- Quality control audit -- Utilization of statistical methods.