Management: an applied behavioral sciences approach -- Motivation and behavior -- Motivating environment -- Leadership: an initial perspective -- Leadership: situational approaches -- Determining effectiveness -- Diagnosing the environment -- Situational leadership -- Situational leadership, perception, and the impact of power -- Developing human resources -- Constructive discipline -- Building effective relationships -- Communicating with rapport -- Group dynamics -- Implementing situational leadership: managing people to perform -- Implementing situational leadership: one minute management -- Implementing situational leadership: effective follow-up -- Implementing situational leadership: making decisions that stick -- Planning and implementing change -- Leadership to achieve quality -- Leadership strategies for organizational transformation -- The organizational cone -- Synthesizing management theory: integrating situational leadership with the classics. Used by more than a million people, this best-selling book is based on fundamental ideas from the applied behavioral sciences that have been successfully applied in thousands of organizations throughout the world. The Seventh Edition of Management of Organizational Behavior continues to build on the concepts and techniques of two important applied behavioral science approaches: Situational Leadership and One Minute Management - programs adopted worldwide by more than 400 of the Fortune 500 companies. The Seventh Edition is thoroughly revised and updated to reflect the most current research in the behavioral sciences as well as the continued development in the authors' thinking and their consulting activities. In addition to bringing quality management into clearer focus, the book features two new chapters written by international consultants. The new edition also takes into account comments and suggestions provided by managers, students, teachers, researchers, consultants, and reviewers; offers a clear writing style and flexible format; and includes an extensive list of suggested supplementary reading. Management of Organizational Behavior, Seventh Edition, provides readers with a thorough introduction to the exciting field of management of organizational behavior applicable to public and private management and administration in a wide variety of disciplines: business, communication, health sciences, education, nursing, engineering, and agribusiness.