| Contents Notes |
Section 1. In the Project Trenches. -- Introduction. -- So ... Where Are We with Project Management and What's with All These Tools Anyway? -- The Quality Lesson: Can We Get It Right This Time? -- The 29.5 Minute Project Manager. -- The Dog Ate My Project Plan. -- The Hitchhiker's Guide to Project Management. -- Your Customer Is Talking: Are You Listening? -- Negotiating the Quality Quagmire'. -- Section 2. Technical Tools for Quality Management, Risk Management, and Financial Management. -- Critical Chain Project Management. -- The Analytic Hierarchy Process. -- The Monte Carlo Analysis. -- The Decision Tree Analysis. -- The Seven Ishikawa Quality Tools. -- The Quality Functional Deployment (QFD). -- Financial Management and Risk Tools: The Real PV-NPV-IRR Calculations. -- Design of Experiments: An Introduction. -- Putting it All Together. -- Epilog. With irreverence, wit, and wisdom, Richard Perrin presents high-quality tools and tactics for project management in the service, manufacturing, and IT sectors. |
