Record Display for the EPA National Library Catalog


Main Title In search of excellence : lessons from America's best-run companies /
Author Peters, Thomas J. ; Waterman, Robert H.
Other Authors
Author Title of a Work
Waterman, Robert H.
Publisher Warner Books,
Year Published 1984
OCLC Number 09684530
ISBN 0446378445; 9780446378444; 0446383899; 9780446383899; 0446383902; 9780446383905; 0446378453; 9780446378451; 0446385077; 9780446385077; 0446382817; 9780446382816; 0446382825; 9780446382823
Subjects Industrial management--United States ; Industrièele bedrijven ; ADMINISTRACION INDUSTRIAL--ESTADOS UNIDOS ; EXITO EN LOS NEGOCIOS--ESTADOS UNIDOS ; Gestion d'entreprise ; Efficacité de l'organisation ; Efficience dans l'industrie ; Planification stratégique ; USA ; Industry--organization & administration--United States ; Efficacitâe de l'organisation ; Planification stratâegique
Additional Subjects Industrial management--United States
Library Call Number Additional Info Location Last
EHBM  HD70.U5P424 1984 CEMM/ACESD Library/Narragansett,RI 04/15/2013
EJAM  HD70.U5P424 1984 Region 3 Library/Philadelphia, PA 08/20/2019
Edition Warner books ed.
Collation xxiv, 360 pages : illustrations ; 20 cm
Includes bibliographical references (pages 327-349) and index.
Contents Notes
Introduction -- Part one : The saving remnant. Successful American companies -- Part two : Toward new theory. The rational model -- Man waiting for motivation -- Part three : Back to basics. Managing ambiguity and paradox -- A bias for action -- Close to the customer -- Autonomy and entrepreneurship -- Productivity through people -- Hands-on, value-driven -- Stick to the knitting -- Simple form, lean staff -- Simultaneous loose-tight properties. There is an art of American management -- and it works! To discover the secrets of our "native art," Thomas Peters, an alumnus of the management consulting firm of McKinsey & Company who runs his own consulting firm, and Robert Waterman, now a director of McKinsey, studied forty-three successful American companies. Some of these organizations, such as Johnson & Johnson and Procter & Gamble, specialize in consumer goods; some, like IBM and Hewlett-Packard, are in high technology; some, such as Delta Airlines and McDonald's, are in services. Shared by all of them are eight basic principles of management -- action-stimulating, people-oriented, profit-maximizing practices -- that are readily transferable. Here they are, amply illustrated with anecdotes and examples from the experiences of these best-run companies to make them accessible and practical for you to use. - Back cover.