Record Display for the EPA National Library Catalog
RECORD NUMBER: 17 OF 18Main Title | We don't make widgets : overcoming the myths that keep government from radically improving / | |||||||||||
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Author | Miller, Ken, | |||||||||||
Publisher | Governing Books, | |||||||||||
Year Published | 2010 | |||||||||||
OCLC Number | 700068696 | |||||||||||
ISBN | 9780872894808; 0872894800 | |||||||||||
Subjects | Government productivity--United States ; Administrative agencies--United States--Management ; Organizational change--United States ; Administrative agencies--Management | |||||||||||
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Collation | xii, 124 pages : illustrations ; 22 cm. | |||||||||||
Notes | Includes bibliographical references and index. |
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Contents Notes | The three myths -- The amazingly ineffective (crazy, actually) ways government tries to improve -- We don't make widgets -- We don't have customers -- We're not here to make a profit -- Making it happen : leading a large-scale change initiative. |