Includes bibliographical references and index.

Accountability starts with purpose -- Learning from winners -- The seven pillars of accountability -- Character counts -- Galvanizing your team -- Green and growing -- What your best employees want -- Instilling a sense of urgency -- Walking the talk -- Change practices, not principles. "Accountability is one of the biggest challenges business leaders face, but it can also be one of the most important factors leading to success. This groundbreaking book explains why and how. Top business consultant and speaker Greg Bustin has dedicated a career to working with CEOs and the leadership teams of companies on this crucial topic. Over the last five years, he has interviewed and surveyed more than 3,200 executives around the world (from such admired companies as Marriott, Container Store, Ernst & Young, Sony, Herman Miller, Nucor, and Southwest Airlines) to understand how high-performing corporations successfully create and sustain a culture of purpose, trust, and fulfillment. Along the way, Bustin developed a set of leadership tools that will increase accountability and drive success for any type of organization."--Publisher description.