| Contents Notes |
Introduction: welcome to the new world of government -- pt. 1: Meeting the challenges of improving government performance -- Understanding high-performance organizations -- Challenges and opportunities for change in the public sector -- Mastering the politics of change -- pt. 2: Key steps in planning for high performance -- Preparing the way for change -- Crafting your vision, mission, and values -- Conducting useful organizational assessments -- Designing a results-driven plan for change -- pt. 3: Strengthening central management systems to support high performance -- An introduction to high-performance central management systems -- High-performance budgeting systems -- High-performance human resource systems -- High-performance procurement systems. "Creating High-Performance Government Organizations presents practical advice and tools that managers and innovators at every level of government can use in molding their organizations into results oriented, mission-driven operations. Developed by a top-notch writing team under the auspices of the Alliance for Redesigning Government, these recommendations are rooted in the authors' years of experience in the public and private sectors, and in thorough research into the theory and practice of organizational transformation. Most importantly, the authors draw on the real world experience of front-line innovators and on ideas that were field-tested through the team's work with an array of public agencies." "The more than three dozen cases presented here will help you understand what high-performance organizations are and develop a clearer understanding of the preconditions to major change, the steps essential to getting started, and ways to overcome common roadblocks. This book details the eight characteristics common to high-performance agencies, illustrating each with concrete examples. And chapters on budgeting, human resources, and procurement systems show you how these critical central management functions can be strengthened to support change, performance and accountability."--Jacket. |
