Record Display for the EPA National Library Catalog


Main Title Reengineering the corporation : a manifesto for business revolution /
Author Hammer, Michael,
Other Authors
Author Title of a Work
Champy, James
Publisher HarperBusiness,
Year Published 1993
OCLC Number 27108850
ISBN 0887306403; 9780887306402
Subjects Organizational change ; Corporate reorganizations ; Reengineering (Management) ; Organizational Innovation ; Gestion d'entreprises ; Organisation de l'entreprise ; Reorganisatie ; Business Process Reengineering ; Organisationsentwicklung ; Technischer Fortschritt ; Unternehmen ; Changement organisationnel ; Business--Management
Internet Access
Description Access URL
Table of contents
Library Call Number Additional Info Location Last
EJDM HRD HD58.8.H356 1993 Env Science Center Library/Ft Meade,MD 09/15/1995
ELCM  HD58.8.H356 1993 NVFEL Library/Ann Arbor, MI 09/27/1997
Edition 1st ed.
Collation vi, 223 pages ; 25 cm
Includes index.
Contents Notes
The crisis that will not go away -- Reengineering : the path to change -- Rethinking business processes -- The new world of work -- The enabling role of information technology -- Who will reengineer? -- The hunt for reengineering opportunities -- The experience of process redesign -- Embarking on reengineering -- One company's experience : Hallmark -- One company's experience : Taco Bell -- One company's experience : Capital Holding -- One company's experience : Bell Atlantic -- Succeeding at reengineering. The key to reengineering is abandoning the most basic notions on which the modern organization is founded, and the authors introduce the notion of process orientation, of concentrating on and rethinking end-to-end activities that create value for customers.