Record Display for the EPA National Library Catalog


Main Title The bottom line : determining and communicating the value of the special library /
Author Matthews, Joseph R.
Publisher Libraries Unlimited,
Year Published 2002
OCLC Number 51282047
ISBN 1591580048; 9781591580041
Subjects Special libraries--Evaluation ; Special libraries--Cost effectiveness ; Special libraries--Administration ; Library planning ; Organizational effectiveness--Measurement ; Communication ; Cost-Benefit Analysis ; Evaluation Studies ; Libraries--organization & administration ; Speciale bibliotheken ; Evaluatie ; INTEGRATED LIBRARY SYSTEMS ; Special libraries--Aims and objectives
Internet Access
Description Access URL
Contributor biographical information
Library Call Number Additional Info Location Last
EJBM  Z675.A2M38 2002 Headquarters Library/Washington,DC 09/30/2019
Collation xix, 186 pages : illustrations ; 24 cm
Includes bibliographical references (pages 149-150) and index.
Contents Notes
How libraries add value -- Evaluation -- Evaluation techniques and methods -- Input measures -- Process measures -- Output measures -- Approaches to identifying outcomes or impacts -- Outcomes in special libraries -- A balanced scorecard -- Building a library balanced scorecard -- Communicating the value of a special library. "Describing how value is added and how it can best be measured, Joseph Matthews explains different types of evaluations (models, implications, and methods) and a variety of measures (input, process, and output). He shows how a cost-benefit analysis and a library balanced scorecard, along with effective communication, can position the library as a "value center" rather than a "cost center." A glossary, list of recommended reading, and an appendix (including a library benefits survey and a table of measures with respective definitions) make this the ultimate means of establishing the value of your library - an essential guide no special librarian should be without!"--Jacket.