| Main Title |
Succession planning for a vital workforce in the information age |
| Other Authors |
|
| Publisher |
Awwa Research Foundation : American Water Works Association, |
| Year Published |
2005 |
| OCLC Number |
62280572 |
| ISBN |
1583214097 |
| Subjects |
Water utilities--Personnel management ;
Knowledge management
|
| Holdings |
| Library |
Call Number |
Additional Info |
Location |
Last
Modified |
Checkout
Status |
| ELBM |
HD4461.S92 2005 |
|
AWBERC Library/Cincinnati,OH |
12/14/2005 |
|
| Collation |
xx, 58 p. : ill. ; 28 cm. + 1 CD-ROM (4 3/4 in.) |
| Notes |
CD-ROM contains appendices A-G. Includes bibliographical references (p. 49-56). |
| Contents Notes |
Executive summary -- 1. Introduction -- 2. Demographic analysis -- 3. Summary utility survey results -- 4. Workforce planning -- 5. Getting started -- References -- Abbreviations -- Appendix A. Utility survey -- Appendix B. Phoenix Water Service Department O&M technician skill set development and inventory -- Appendix C. Water & wastewater operator DACUM -- Appendix D. Knowledge management toolkit -- Appendix E. Frederick County Sanitation Authority knowledge capture pilot study -- Appendix F. Early workforce plan -- Appendix G. Louisville Water Company workforce planning pilot. |
