Record Display for the EPA National Library Catalog
RECORD NUMBER: 12 OF 49| Main Title | Crucial conversations : audio companion / | ||||||||||||||||
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| Publisher | VitalSmarts, | ||||||||||||||||
| Year Published | 2006 | ||||||||||||||||
| OCLC Number | 77686925 | ||||||||||||||||
| Subjects | Interpersonal communication ; Interpersonal relations | ||||||||||||||||
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| Collation | 6 audio discs : digital ; 4 3/4 in. | ||||||||||||||||
| Notes | Compact discs. |
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| Contents Notes | Features nine presentations by the authors filled with creative insights, humorous stories, and useful tips. Learn the philosophy, theory, and skills of mastering crucial conversations. Listen in as the authors discuss everything from how to see what's actually going on in a conversation to how to state controversial opinions in a way that is persuasive but not abrasive. |