Record Display for the EPA National Library Catalog

RECORD NUMBER: 14 OF 49

Main Title Crucial conversations : participant toolkit.
Publisher VitalSmarts,
Year Published 2006
OCLC Number 879644365
Subjects Interpersonal relations ; Interpersonal communication
Holdings
Library Call Number Additional Info Location Last
Modified
Checkout
Status
ERAM  BF637.C45C78 2012 Toolkit c.1-5 TIP TIP Collection Region 9 Library/San Francisco,CA 09/07/2022
Collation 156 pages : illustrations ; 24 cm + 9 style under stress cards
Notes
Includes bibliographical references. Cover title.
Contents Notes
Crucial Conversations training teaches individuals and teams from different backgrounds, departments, and specialties how to willingly and effectively surface and discuss ideas in a way that leads to virtually everyone buying into the decisions, creating broad alignment, maximizing synergy, and ensuring commitment to the best ideas. When taught, these skills inevitably result in rapid, sustainable, and wide reaching positive changes in the results that you care about the most. 1. Get unstuck -- 2. Start with heart -- 3. Master my stories -- 4. State my path I -- 5. Learn to look -- 6. Make it safe I -- 7. Make it safe II -- 8. Explore others' paths -- 9. Move to action.