Record Display for the EPA National Library Catalog
RECORD NUMBER: 35 OF 182Main Title | E-Writing : 21st-century tools for effective communication / | |||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|
Author | Booher, Dianna Daniels, | |||||||||||
Publisher | Pocket Books, | |||||||||||
Year Published | 2001 | |||||||||||
OCLC Number | 45247293 | |||||||||||
ISBN | 0743412583; 9780743412582 | |||||||||||
Subjects | Electronic mail messages--Handbooks, manuals, etc ; Electronic mail systems--Handbooks, manuals, etc ; Business writing--Handbooks, manuals, etc ; Business communication--Handbooks, manuals, etc ; Misinformation ; Internet ; writing (processes) ; Communication ecrite ; Anglais (langue)--Langage commercial | |||||||||||
Internet Access | ||||||||||||
Holdings |
|
|||||||||||
Collation | xi, 387 pages : illustrations ; 21 cm | |||||||||||
Notes | Includes bibliographical references (pages 361-362) and index. |
|||||||||||
Contents Notes | Select the right medium to communicate -- Follow the rules of e-mail etiquette to create the proper image -- Compose clear, to-the-point messages -- Aim to get attention for your own e-mail -- Manage high-volume e-mail effectively -- Become savvy about e-mail mechanics -- Make sure you're legal -- Counterproductive communication habits -- Consider your audience for the proper approach -- Anticipate special reader reactions -- Outline your message functionally -- Develop your first draft quickly -- Edit for content and layout -- Edit for grammar -- Edit for clarity -- Edit for conciseness -- Edit for style -- Guidelines for document variations on the MADE format -- Meeting minutes -- Service and inspection reports -- Procedures -- Format technical reports -- Proposals -- Websites. This book is poised to become the new "how-to" book to transform anxious e-mail hacks and mediocre memo writers into eloquent electronic scribes in no time at all |