Record Display for the EPA National Library CatalogRECORD NUMBER: 2 OF 10
|Main Title||Digital government : building a 21st century platform to better serve the American people.|
|Publisher||[Executive Office of the President],|
|Subjects||Administrative agencies--United States--Data processing ; Administrative agencies--Customer services--United States ; Internet in public administration--United States ; Public administration--Information resources management--United States ; Electronic government information--United States ; Transparency in government--United States ; Application program interfaces (Computer software) ; Administrative agencies--Data processing|
|Collation||i, 31 pages : illustrations ; 28 cm|
Includes bibliographical references. Cover title. "May 23, 2012."
Introduction -- Part A. Information-Centric -- 1. Make Open Data, Content, and Web APIs the New Default -- 2. Make Existing High-Value Data and Content Available through Web APIs -- Part B. Shared Platform -- 3. Establish a Digital Services Innovation Center and Advisory Group -- 4. Establish Intra-Agency Governance to Improve Delivery of Digital Services -- 5. Shift to an Enterprise-Wide Asset Management and Procurement Model -- Part C. Customer-Centric -- 6. Deliver Better Digital Services Using Modern Tools and Technologies -- 7. Improve Priority Customer-Facing Services for Mobile Use -- 8. Measure Performance and Customer Satisfaction to Improve Service Delivery -- Part D. Security and Privacy -- 9. Promote the Safe and Secure Adoption of New Technologies -- 10. Evaluate and Streamline Security and Privacy Processes -- Conclusion -- Appendix: Roadmap Milestones. "The Digital Government Strategy complements several initiatives aimed at building a 21st century government that works better for the American people. These include Executive Order 13571 (Streamlining Service Delivery and Improving Customer Service), Executive Order 13576 (Delivering an Efficient, Effective, and Accountable Government), the President's Memorandum on Transparency and Open Government, OMB Memorandum M-10-06 (Open Government Directive), the National Strategy for Trusted Identities in Cyberspace (NSTIC), and the 25-Point Implementation Plan to Reform Federal Information Technology Management (IT Reform). Through IT Reform, the Federal Government has made progress in foundational execution areas such as adopting "light technologies" (e.g. cloud computing), shared services (e.g.commodity IT), modular approaches for IT development and acquisition, and improved IT program management. The strategy leverages this progress while focusing on the next key priority area that requires government-wide action: innovating with less to deliver better digital services. It specifically draws upon the overall approach to increase return on IT investments, reduce waste and duplication, and improve the effectiveness of IT solutions defined in the Federal Shared Services Strategy. The Digital Government Strategy incorporates a broad range of input from government practitioners, the public, and private-sector experts. Two cross-governmental working groups--the Mobility Strategy and Web Reform Task Forces--provided guidance and recommendations for building a digital government. These groups worked with the Office of Management and Budget (OMB) and General Services Administration (GSA) to conduct current state research (e.g. the December 2011 State of the Federal Web Report) and explore solutions for the future of government digital services. Feedback was also incorporated from citizens and federal workers across the nation using online public dialogues, including the September 2011 National Dialogue on Improving Federal Websites and the January 2012 National Dialogue on the Federal Mobility Strategy which produced a combined total of 570 ideas and nearly 2,000 comments."--About this document, p. 3.