Record Display for the EPA National Library Catalog


Main Title Cultural intelligence : a guide to working with people from other cultures /
Author Peterson, Brooks,
Publisher Across Cultures,
Year Published 2018
OCLC Number 1089290769
ISBN 9781717848406; 1717848400
Subjects Intercultural communication ; Cultural awareness ; Social intelligence ; Cross-cultural orientation ; Business communication--Cross-cultural studies ; Interpersonal communication--Cross-cultural studies ; Interkulturelles Verstehen ; Kulturkontakt ; Culturele betrekkingen ; Interculturele communicatie ; Interkulturell kommunikation ; Social kompetens--arbete och arbetsmarknad ; Mñskliga relationer
Internet Access
Description Access URL
Contributor biographical information
Publisher description
Library Call Number Additional Info Location Last
EKCM  HM1211.P47 2018 CEMM/GEMMD Library/Gulf Breeze,FL 06/14/2023
Edition Second edition.
Collation x, 257 pages : illustrations ; 23 cm
Includes bibliographical references (pages 253-257).
Contents Notes
Introduction -- What is culture? -- The importance of culture in daily work and life -- What is cultural intelligence? -- Applying cultural intelligence in daily work and life -- Knowing your cultural style -- Increasing your cultural intelligence -- Afterword -- Appendix. Sharpen your own cultural intelligence - and increase your professional effectiveness at the same time. Whether traveling abroad or working at home, professionals routinely face challenges when it comes to understanding the culture of others. When misunderstandings occur, relationships suffer. The good news is that cultivating cultural intelligence is a skill that can be learned, and Brooks Peterson tells you how. Packed with dozens of engaging stories, cases, and humorous contemporary cartoons by the author, Cultural Intelligence is the perfect antidote for overcoming cross-cultural differences, improving workplace communication, guiding solid business relationships, and contributing positively to your organization's bottom line. In this in-depth companion to the Peterson Cultural Style Indicator™, Dr. Peterson defines cultural intelligence and explores the skills and characteristics required to work effectively with international clients, customers, and business partners - or inside any team, department, or organization with a rich mix of cultural perspectives. Using a set of 25 professional- and business-oriented dimensions, the author helps you examine your own cultural style and determine that of others in six vital areas of style: management, strategy, planning, personnel, reasoning, and communication. The crowning piece is a suite of key action steps for increasing your own cultural intelligence. Building on the success of the bestselling original edition of Cultural Intelligence (Intercultural Press, 2004) this updated 2018 edition offers 25% more material, including reflection questions at the end of each chapter, updates for today's digital world, and many improvements based on valuable feedback from professors and past readers.