A collection of articles previously published in the Harvard business review. Includes bibliographical references and index.

Saving IT's soul: human-centered information management / Thomas H. Davenport -- The end of delegation? Information technology and the CEO / Perspectives from the editors -- IT outsourcing: maximize flexibility and control / Mary C. Lacity, Leslie P. Willcocks, and David F. Feeny -- IT outsourcing: British Petroleum's competitive approach / John Cross -- How Continental Bank outsourced its "crown jewels" / Richard L. Huber -- Managing by wire / Stephan H. Haeckel and Richard L. Nolan -- Putting the enterprise into the enterprise system / Thomas H. Davenport -- Connectivity and control in the year 2000 and beyond / Introduction by Richard L. Nolan. "Information Technology (IT) influences all aspects of business today, and this wide-ranging resource will help managers understand the key concepts and terms and to envision the strategic potential of their IT assets. The articles provide a candid dialogue on the issues surrounding outsourcing and take a look at planning for connectivity in the year 2000 and beyond."--Jacket.