Includes bibliographical references and index.

Foreword / Ken Blanchard -- Preface -- Introduction -- Part 1. Informal rewards. No-cost recognition -- Low-cost rewards -- Recognition activities -- Public recognition/social rewards -- Communication -- Time off -- Cash/cash substitutes/gift certificates -- Merchandise/apparel/food -- Recognition items/trophies/plaques -- Fun/celebrations -- Part 2. Awards for specific achievements and activities. Outstanding employee awards -- Productivity/production/quality awards -- Employee suggestion awards -- Customer service awards -- Sales goal awards -- Group/team awards -- Attendance and safety awards -- Part 3. Formal rewards. Multi-level reward programs/point systems -- Contests -- Field trips/special events/travel -- Education/personal growth/Self-development -- Advancement/responsibility/visibility -- Stock/ownership -- Employee/company anniversaries -- Benefits/health/fitness -- Charity/social responsibility -- Appendix 1. Where to get specialty reward items -- Appendix 2. Companies that arrange unusual reward activities -- Appendix 3. Incentive travel coordinators -- Appendix 4. Motivational and incentive companies and associations -- Appendix 5. Featured companies. A chock-full guide to rewards of every conceivable type for every conceivable situation, this book polls the whole of the American business community, finding innovative ideas in every corner. It presents hundreds of ways to say thank you to the people who truly deserve it.