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Introduction / Nicolas A. Valcik -- Hurricane Rita's impact on vegetation : a spatio-temporal statistical approach to characterizing abrupt change in, and potential disaster management for, target areas / Daniel A. Griffith, Yongwan Chun, Marco Millones, Benoit Parmentier, Stuart Hamilton -- Evolving trajectories in public sector statewide spatial data infrastructure : from data product to on-demand services and GIS apps / Trevor M. Harris, Franklin LaFone -- Using geospatial information systems to preposition logistics in preparation for hazardous materials incidents for disaster response and homeland security purposes / Nicolas A. Valcik, Warren Eller -- Fire disturbance and implications for ecosystem services distribution in northern Amazonia / Anthony R. Cummings, Benjamin Kennady -- Understanding threats to crowdsourced geographic data quality through a study of openstreetmap contributor bans / Sterling Quinn, Floyd Bull -- More than meets the eye : the methodological and epistemological hazards of GIS map use in the public sphere / Nathan F. Alleman, L. Neal Holly -- Analyzing the sensitivity of a real time surface water flow model to protect public water intakes in West Virginia / Mike Strager -- Uses for geospatial information systems (GIS) for public higher education institutions / Nicolas A. Valcik, Daniel Servian -- The logistical tracking system (LTS) fifteen years later : what did we learn and what could we improve? / Nicolas A. Valcik -- Service delivery for United Way / Todd Jordan -- West Virginia trail inventory / David Donaldson, Kurt Donaldson -- One government : the enterprise approach in a silo environment / Cy Smith -- GIS best practices for best-run county governments / Greg Babinski -- Using GIS for enrollment management and campus management at a public university / Rebecca Rose, Jonathon Henderson -- Conclusion / Cheyanne Manning. This book shows how Geospatial Information Systems (GIS) can be used for operations management in public institutions. It covers theory and practical applications, ranging from tracking public health trends to mapping transportation routes to charting the safest handling of hazardous materials. Along with an expert line-up of contributors and case studies, the editor provides a complete overview of how to use GIS as part of a successful, collaborative data analysis, and how to translate the information into cost-saving decisions, or even life-saving ones.