Introduction / by Todd W. Areson and Marcia Lynn Whicker -- The functions and structure of the federal bureaucracy / by Marcia Lynn Whicker -- The functions and structures of state and local governments / by Nelson Wikstrom --Intergovernment relations / by Marcia Lynn Whicker -- Budgeting, taxes, and financial management / by Marcia Lynn Whicker -- Policy analysis / by Ralph S. Hambrick, Jr. -- Progrm evaluation / by Gary T. Henry -- Organization and management theory / by Gilbert Fairholm -- Leadership / by Gilbert Fairholm -- Personnel administration / by Husain M. Mustafa -- Marketing public services / by Thomas A. Myers -- Comparative administration : hierarchical goals and national development / by Marcia Lynn Whicker and Anne T. Sloan -- Public administration : past, present, and future paradigms / by F. William Heiss.