Includes bibliographical references and index.

The high-impact middle management system -- How to think like a high-impact middle manager -- Power partnerships -- The reality check: measuring current performance -- Using the high-impact middle management playbook to facilitate peak performace -- Mucky-muck obstructions: navigating the corporate obstacle course -- Organizational alignment: ensuring that the department delivers results -- High-impact leaders are unstoppable! Wiping out limitations to results -- Using high-impact middle management to make the most of your busy day -- Performance management myths: what not to do -- Using high-impact middle management principles to optimize individual performance -- Coaching: helping others achieve breakthroughs -- Coachability: how to reach goals faster and better -- The high-impact middle management system: putting it together for maximum managerial flow.