Record Display for the EPA National Library Catalog
RECORD NUMBER: 11 OF 20Main Title | Professional telephone skills / | |||||||||||
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Author | Smith, Debra, | |||||||||||
Publisher | CareerTrack, | |||||||||||
Year Published | 1997 | |||||||||||
OCLC Number | 40144945 | |||||||||||
ISBN | 1559777702; 9781559777704 | |||||||||||
Subjects | Telephone in business ; Telephone etiquette | |||||||||||
Holdings |
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Collation | 4 audiocassettes (2 hr., 42 min.) : analog | |||||||||||
Notes | "Make every call more positive & productive"--Container. |