| Main Title |
Stakeholder perceptions of utility role in environmental leadership |
| Author |
Tatham, Chris.
|
| Other Authors |
|
| Publisher |
Awwa Research Foundation, |
| Year Published |
2006 |
| OCLC Number |
64571486 |
| Subjects |
Water-supply--Management--Environmental aspects ;
Water utilities--Public opinion ;
Environmental protection--Public opinion
|
| Holdings |
| Library |
Call Number |
Additional Info |
Location |
Last
Modified |
Checkout
Status |
| ELBM |
TD195.W3T38 2006 |
|
AWBERC Library/Cincinnati,OH |
05/12/2006 |
|
| Collation |
xix, 147 p. : ill. ; 28 cm. |
| Notes |
Includes bibliographical references (p. 145-146). |
| Contents Notes |
Executive summary -- 1. What is environmental leadership? -- 2. How environmental stakeholders and water utility managers view the role of a water utility in environmental leadership -- 3. How customers perceive environmental leadership -- 4. Engaging employees to promote environmental -- 5. Building partnerships to promote environmental leadership -- 6. Using communication to change customer perceptions about a water utility's role in environmental leadership -- 7. Building support for environmental leadership initiatives -- Appendix A. Organizing an environmental leadership advisory board -- Appendix B. Environmental leadership forum summaries -- Appendix C. How to plan an environmental leadership forum in your community -- Appendix D. Survey results -- References -- Abbreviations. |
