Navigating the business landscape -- Management in the 21st century / Tom Brown -- Create, connect, evolve / Stan Davis and Christopher Meyer -- The case for business criticism / Christopher Locke -- Changing the workplace into a meaningful community / John Seely Brown -- On booms, busts, and the value of good judgement / Robert Hormats -- Setting the agenda for the next generation of leaders / Michael Hammer -- Globalization and the really long view / Stewart Brand -- Maximizing human capital -- Human capital / Edward E. Gordon -- Finding and keeping the best talent in the world / Richard J. Leider -- Driving fear from the workplace / Dick Richards -- Improving company performance with an older workforce / Beverly Goldberg -- Making recognition and rewards a "whole-person" experience / R. Brayton Bowen -- Boosting success through diversity / Debbe Kennedy -- Managing today's angry workforce / Florence M. Stone -- Raising the bar: setting effective targets / Matthew Budman -- SQ: investing in spiritual capital / Danah Zohar -- Helping managers to assess the value of human capital / Christopher Bartlett -- Designing the high-performance workplace -- Working from the outside in / Bill Jensen -- Keeping control in nonhierarchical organizations / Karin Klenke -- Making the workplace flex, not break / Ken Murrell -- Intrapreneurial warriors versus traditional managers / Gifford Pinchot -- Preventing corporate systems from holding you back / Leslie L. Kossoff -- Project management / Robert Buttrick -- Outsourcing / Ronan McIvor -- Lean manufacturing / Daniel T. Jones -- The true total quality / Masaaki Imai -- The critical factors that build or break teams / Meredith Belbin -- Reorganizing the firm without destroying it / Colin Price -- Downsizing with dignity / Alan Downs -- Connecting with customers -- Becoming a market-driven organization / George S. Day -- Marketing: the importance of being first / Al Ries and Laura Ries -- Creating powerful brands / Paul Stobart -- Transforming business by making it an experience / B. Joseph Pine II -- Delivering and delighting - A new spirit at work / Richard C. Whiteley -- Marketing to the "real-time" consumer / Geoff Mott and Regis McKenna -- The second coming of service / Karl Albrecht -- The power of identity / Wally Olins -- The dance of authenticity / Watts Wacker and Ryan Mathews -- Managing the business strategically -- Beyond strategy: market-based capabilities / Jean-Claude Larreche -- Strategic agility / John Wells -- Corporate-level strategy / David R. Sadtler -- Why mergers fail and how to prevent it / Susan Cartwright -- The new frontiers in old-economy industries / Adrian J. Slywotzky and David J. Morrison -- Power struggling and power sharing / Jonas Ridderstrale -- Toward a total global strategy / George Yip -- Strategy in turbulent times / Costas Markides -- Competitor analysis: from data to insight / Liam Fahey -- Setting objectives for a business / Allan A. Kennedy -- The balanced scorecard / Robert S. Kaplan and David P. Norton -- Competing on costs / Dinna Louise C. Dayao -- Rising to the new standards of corporate governance -- Allocating corporate capital fairly / John L. Mariotti -- Managing 21st century financials / Terry Carroll -- Managing by the open book / John Case -- Why EVA is the best measurement tool for creating shareholder value / Erik Stern -- The case against the long run / Peter L. Bernstein -- The invisible advantage / Jon Low and Pam Cohen Kalafut -- Governing the corporation / Hugh Parker -- What's a director to do? / Michael C. Jensen and Joe Fuller -- Heeding Marley's ghost: "mankind's business" is our business / Gerald L. Pepper -- Imporving corporate profitability through accountability / Marc J. Epstein and Priscilla S. Wisner -- Toward global governance: the paradox of legitimacy / Francis Fukuyama -- Harnessing information, knowledge, and technology -- Enterprise information systems / Thomas H. Davenport -- Integrating real and virtual strategies / David Stauffer -- Marketspaces / Jeffrey F. Rayport -- The next scientific revolution is now / Peter Schwartz and Peter Leyden -- Intellectual capital / Thomas A. Stewart -- Explaining the passion that powers the web / David Weinberger -- Managing what we know / Laurence Prusak -- The new service economy / Paul Saffo -- Driving innovation -- Social entrepreneurship: a model for sustainable growth / Paul Hawken -- X-engineering success / James Champy -- Turnaround strategies / Sir John Harvey-Jones -- Core versus context: managing resources in a downturn / Geoffrey A. Moore -- Snapping managerial inertia / Jeffrey Pfeffer and Robert I. Sutton -- Now!- the role of urgency in creating positive change / John Reh -- Value innovation / W. Chan Kim and Renee Mauborgne -- Creating an entrepreneurial mindset / Rita Gunter McGrath and Ian C. MacMillan -- Using new scientific thinking to create a new society / Margaret J. Wheatley -- Placing bets in a world of uncertainty / W. Brian Arthur -- Leading with integrity -- Leading managers to adapt and grow / Warren Bennis -- Really leading: leadership that is authentic, conscious, and effective / Debashis Chatterjee -- How to walk on the leading edge without falling off the cliff / Judith A. Neal -- Creating the vision of managers growing from good to great / Jim Collins -- Ethical ambition / Derrick Bell -- Leading in interesting times / Chris Turner -- Current lessons in business leadership / Stan Davis -- Meaningful leadership / Kjell Nordstrom -- Who's guiding your corporate destiny? / Don Blohowiak -- Helping managers measure up to the leadership challenge / Jim Kouzes --Making your own mark -- "Work" and "change" / William Bridges -- Emotional intelligence / Cary Cherniss and Daniel Goleman -- Elephants and fleas / Charles Handy -- Creating corporate creativity / Edward de Bono -- Managing internal politics / Kathleen Kelley Reardon -- Response ability-how managers stay up when times are down / Paul Stoltz -- Preventing your work problems from causing you stress / David Allen -- On business as a privilege / Mihaly Csikszentmihalyi -- Whoever tells the best stoy wins: the subjective side of business / Annette Simmons -- Developing exceptional problem-solving skills / Christopher Hoenig -- Inventing the future -- What's next? The new challenges for business / Eamonn Kelly. "Best Practice puts the expertise and insight of the world's business thought leaders in your hands. Drawing from the rich database of resources, information, and cutting-edge ideas assembled for the landmark reference and international bestseller, Business: The Ultimate Resource, this book features one hundred original essays and interviews that capture the essence of business culture." "Including Warren Bennis on "the four critical aspects of leadership," Jim Collins on "growing from good to great," Daniel Goleman on "managing with emotional intelligence," and a wide array of authors from around the world, Best Practice illuminates the key issues and emerging ideas that define the dynamic business environment. Featuring an introduction by renowned management authority Rosabeth Moss Kanter, Best Practice reveals what's on the minds of today's most illustrious thinkers and practitioners, and offers practical guidance for meeting tomorrow's challenges - from harnessing technology to managing ethically to building strong brands."--BOOK JACKET.