| Contents Notes |
Ch. 1. The Greening of Quality -- Ch. 2. Making TQEM Work for You -- Ch. 3. Leadership -- Ch. 4. Linking Corporate and Individual Vision, Values, and Behavior -- Ch. 5. Sound Information for Sound Decisions -- Ch. 6. Making the Leap from Information to Intelligence -- Ch. 7. Planning for Success -- Ch. 8. Involving People -- Ch. 9. Quality Tools That Work -- Ch. 10. Driving Out Sacred Cows -- Ch. 11. Performance -- The Bottom Line -- Ch. 12. The Art of Active Listening -- Ch. 13. Engaging Your Networks -- Ch. 14. Using Benchmarking to Improve Your Performance -- Ch. 15. Case Vignettes: TQEM Success Stories -- Ch. 16. The TQEM Matrix and Its Use -- Ch. 17. Assessing the Quality of Your TQEM Program -- Ch. 18. Learning from a Case Study of a Model Company. Strategic Environmental Management is the first book of its kind that actually shows you how to make TQEM work in your company. It provides the information, tools, and expert guidance you need to plan, implement, and successfully manage a TQEM program. You will also learn the benefits of fully integrating environmental management into your organization's overall business plan, and how to sell these benefits to top management. Dr. Grace Wever first lays the necessary conceptual groundwork with an in-depth discussion of EHS management as seen from the Baldrige, Deming, and ISO 14001 frameworks. She then arms you with a full complement of proven-in-the-trenches TQEM tools and techniques. |
