Record Display for the EPA National Library Catalog


OLS Field Name OLS Field Data
Main Title Office of Pesticide Programs Report on Customer Satisfaction with Program Services. Targeting OPP Customer Service Improvements.
CORP Author Environmental Protection Agency, Washington, DC. Office of Pesticide Programs.
Publisher U.S. Environmental Protection Agency, Office of Pesticide Programs,
Year Published 1995
Report Number EPA-730-R-95-001
Stock Number PB96-131735
OCLC Number 34647169
Additional Subjects United States.--Environmental Protection Agency.--Office of Pesticide Programs.--Customer services ; US EPA ; Customer service ; Surveys ; Information dissemination ; Technical assistance ; Program management ; Intergovernmental relationships ; Federal government ; State government ; Telecommunications ; Performance evaluation ; Attitudes(Psychology) ; Perception ; Recommendations ; Office of Pesticide Programs ; Regional government
Internet Access
Description Access URL
Library Call Number Additional Info Location Last
EJBD ARCHIVE EPA-730-R-95-001 Headquarters Library/Washington,DC 08/19/2019
EJBD  EPA-730-R-95-001 Headquarters Library/Washington,DC 05/10/1996
NTIS  PB96-131735 Most EPA libraries have a fiche copy filed under the call number shown. Check with individual libraries about paper copy. 01/01/1988
Collation {42 p.} : ill. ; 28 cm.
OPP conducted three customer surveys that were designed to encompass the diverse spectrum of customers who are affected by and interested in pesticide regulatory and implementation issues (e.g., pesticide industry, States, environmental groups, farmers and other user groups, other government entities, congressional staff, the public, etc.). The results of a preliminary 'pilot survey', conducted in mid 1994, were used in the development of the final survey instruments.
Cover title. "September 1995." "PB96-131735."