| Main Title |
Hearing the voice of the customer : customer feedback and customer satisfaction measurement guidelines. |
| CORP Author |
United States. Environmental Protection Agency. |
| Publisher |
U.S. Environmental Protection Agency, Office of Policy, |
| Year Published |
1998 |
| Report Number |
OP-233-B-98-003; OP-235-B-98-003; EPA OP-235-B-98-003; EPA 235-B-98-003 |
| OCLC Number |
52377471 |
| Subjects |
Customer services.
|
| Additional Subjects |
United States.--Environmental Protection Agency--Customer services.
|
| Internet Access |
|
| Holdings |
| Library |
Call Number |
Additional Info |
Location |
Last
Modified |
Checkout
Status |
| EJBD ARCHIVE |
EPA 233-B-98-003 |
|
Headquarters Library/Washington,DC |
04/25/2011 |
| EJED |
EPA 235/B-98-003 |
|
OCSPP Chemical Library/Washington,DC |
11/04/2005 |
|
| Collation |
1 volume ; 28 cm |
| Notes |
EPA number on report reads OP-233-B-98-003, it should read EPA-233-B-98-003. "November 1998." |
