Record Display for the EPA National Library Catalog

RECORD NUMBER: 32 OF 48

Main Title Hearing the voice of the customer : customer feedback and customer satisfaction measurement guidelines.
CORP Author United States. Environmental Protection Agency.
Publisher U.S. Environmental Protection Agency, Office of Policy,
Year Published 1999
Report Number EPA-233-B-00-002; OP-233-B-99-002; EPA-233-B-99-002
OCLC Number 42742733
Subjects Customer services
Additional Subjects United States--Environmental Protection Agency--Customer services
Internet Access
Description Access URL
https://nepis.epa.gov/Exe/ZyPDF.cgi?Dockey=2000WIQG.PDF
https://nepis.epa.gov/Exe/ZyPDF.cgi?Dockey=40000PAS.PDF
Holdings
Library Call Number Additional Info Location Last
Modified
Checkout
Status
EHAD  EPA/233-B-99-002 Region 1 Library/Boston,MA 11/19/1999
EJBD  EPA 233-B-99-002 Headquarters Library/Washington,DC 07/16/2013
ELBD ARCHIVE EPA 233-B-99-002 Received from HQ AWBERC Library/Cincinnati,OH 10/04/2023
ELBD  EPA 233-B-99-002 AWBERC Library/Cincinnati,OH 11/19/1999
ESAD  EPA-233-B-00-002 Region 10 Library/Seattle,WA 12/03/1999
Edition Rev. ed.
Collation 1 volume
Notes
Not distributed to depository libraries. EPA number on report reads OP-233-B-99-002, it should read EPA-233-B-99-002. "Revised May 1999."