Record Display for the EPA National Library Catalog

RECORD NUMBER: 2 OF 16

Main Title Building a customer driven organization the manager's role / {videorecording} :
Other Authors
Author Title of a Work
Ford, Lisa.
Meiss, Ron.
Publisher CareerTrack Publications,
Year Published 1990
OCLC Number 23012511
Subjects Customer service
Holdings
Library Call Number Additional Info Location Last
Modified
Checkout
Status
EJDV AV HF5415.5.B85 1990 v.1-3 Env Science Center Library/Ft Meade,MD 09/27/2002
Collation 3 videocassettes : sd., col. ; 1/2 in. + 1 workbook (22 p. ; 28 cm.)
Notes
Title on cassette label: Building a customer-driven organization.
Contents Notes
v. 1. Looking through your customers' eyes -- v. 2. Today's service strategies -- v. 3. Leading your service team.