Record Display for the EPA National Library Catalog
RECORD NUMBER: 17 OF 18
|OLS Field Name||OLS Field Data|
|Main Title||Water quality complaint investigator's field guide /|
|Publisher||American Water Works Association,|
|Subjects||Water quality management. ; Consumer complaints--Management. ; Customer relations.|
|Collation||vii, 102 pages : illustrations ; 23 cm|
"Science and technology." "This field guide is an update of the first chapter of the American Water Works Association (AWWA) publication Maintaining distribution-system water quality, published in 1986"--Preface. Includes bibliographical references (page 93) and index.
Eight major categories describe the majority of customer complaints about water quality. In each category, the guide describes the possible causes and solutions. Categories include: air in water/milky water, dirty water/colored water/foreign particles in water/staining, hard water/scale/spots on glassware, sickness/skin irritation, tastes/odors, worms/insects in water, aquarium fish problems, and garden damage.